Application Support Specialist– Oil Operator Site (up to 45K ++) - ES/WS/864

Job Description

Location:                    UK - Edinburgh

Job Status:                 Permanent

Start Date:                 ASAP

Interview Date:          ASAP

Open To:                    EU citizens or UK work permit holders

Job Overview:            A leading Information Management Service Company is seeking an Application Support Specialist to work at their Oil Company client site in Edinburgh to provide application support to the geoscience community. Applicants are invited with experience in using or supporting Geoframe, Petrel or/and Petrosys. 

The Company has a well-established excellent reputation for the delivery of Data and Information Management (IM) solutions covering a broad range of services from sub-surface application support to the management of physical commercial records.  They have unparalleled experience within the Oil and Gas Industry for the successful implementation, integration and support of large-scale document management and collaboration solutions. The Company’s solutions provide clients with the assurance that data and information is trusted and accessible, providing total confidence in deliverables.

Working alongside the Company’s on-site support team, you will provide advice and guidance in the operational use of geocience applications to ensure that activities undertaken are completed according to existing service delivery processes and quality criteria defined by the client. In addition, you will undertake some data loading and help in the management of geoscience applications.

Responsibilities:     Reporting to the On-Site Team Lead, you will undertake the following tasks:

·        Provide support and user assistance to the team on site at the Oil Company Client.

• Carry out data loading and management of geoscience applications.
• Provision of troubleshooting to application users, including advising users on good data management practices etc.
• Identify and build relationships of trust with the geoscience user community – understanding how they utilise their existing technologies, workflows and process. 
• Be proactive in offering advice and guidance in assisting them to maximise their productivity.
• Track and evaluate support requests, escalating when required – manage the response to the end-user.
• Follow-up on client technical support issues to ensure that problems have been resolved. 
• Work in a professional and timely manner ensuring all queries are responded to with a high level of satisfaction.

This role offers great variety of tasks and scope to develop you technical application skills. Ideal for a candidate who can work in a team and independently, and who has some experience in using or supporting geoscience applications.  Good career prospects with a dynamic and rapidly expanding company.  

Package:                     A salary range of circa £33K-£45K (GBP) plus a performance and company based bonus, private health care, a flexible benefits package on offer. 25 days holiday on offer dependent on skills and experience.

To apply for this job, you can go to the Web Site www.working-smart.co.uk. Select ‘Candidates’ ‘Review Jobs’ and apply online OR alternatively, you can forward your CV electronically to info@working-smart.co.uk, detailing the job title and reference number. We would also suggest that you forward a Cover Letter focused on your experience in line with the requirements specified.

Working Smart Ltd., International Petroleum Consultancy

Lynton House, Station Approach, Woking Surrey, GU22 7PY

Tel: +44 (0) 1483 721794    Fax: +44 (01483) 728833

Email: info@working-smart.co.uk

Web: http://www.working-smart.co.uk for Professional Staff

Web: http://www.graduate-smart.com

Job Requirements

Requirements:           The successful candidate will have:

·        A degree in geology or related earth sciences preferred.

·        Some experience in using or supporting geoscience applications essential.

·        Minimum of 2 years industry experience essential. 

·        Experience in the use of Geoframe, Petrel and Petrosys highly advantageous.

·        A good understanding of Geoscience data types essential.

·        Understanding and knowledge of geotechnical data standards and workflows preferred.

·        Experience in loading seismic and well data to E & P applications highly advantageous.

·        Experience of building velocity models and depth conversions would be highly advantageous.

·        Excellent interpersonal and communications skills (both written and oral) with the ability to listen accurately and articulate clearly to convey effective and accurate support to the Client – essential.

·        Strong desire to advance your technical knowledge of leading edge products.

·        Confident and self-reliant – the ability to resolve technical queries effectively.

·        Efficient time management, highly organised with excellent co‑ordination skills essential

·        Self-motivated, able to act independently with minimum supervision while remaining a strong team player.

·        Adaptable and enthusiastic, and highly flexible.

·        The ability to take ownership of activities and the tenacity to ensure successful completion.

·        Enthusiasm, drive and ambition to succeed.